Terms and conditions

Hey, I'm glad you're here and before we get too far, I want to be sure we're on the same page.

My coaching services, blog, videos, courses, etc. are intended to promote developmentally appropriate, evidence-based skills and are not intended to replace physician, psychological, or psychiatric care or medical intervention. All assessments, suggestions, and/or consultations on parenting and child development as well as recovery from substance use and mental health disorders are based on your input and are not intended to diagnose, treat, or cure any diagnosed issue or behavior. All assessments, suggestions, and/or consultations about making changes toward health including behavior, diet, and/or substance use are based on your input and desire to make changes and are not intended to diagnose, treat, or cure any diagnosed issue or behavior. 

Fees

My coaching services, courses, pdf documents, etc. are non-refundable. 

"In-home" coaching program fees may include but are not limited to; $125 minimum travel fee for up to one hour of driving and then $125 for any additional hour (35 minutes and up to 60 minutes constitute one hour) plus the current IRS mileage rate, hotel fees, per diem (as set by the GSA), etc.

Any documentation, letter-writing, providing summaries to 3rd parties, phone calls to other professionals, etc. will be charged at $175/hr.

On group coaching programs with a stated money-back guarantee, the terms are as follows:

You will have 30 days to put your plan into action before requesting a refund and you must follow the following to qualify for a full refund:

  • attend at least 6 coaching sessions live on Zoom; must include the 1st and last sessions
  • show that each assignment given by the coach including pre-group work, homework, and in-group work has been completed (worksheets will be provided, and there will be some assignments that you will need to provide materials)
  • demonstrate participation by answering questions or giving comments in the group chat, whiteboard, etc. functions during at least six group meetings
  • participate with other group members during group sessions and break-out sessions by noting, in writing, contributions given to group members
  • log in and participate in the group forum, answering coach-led questions at least 6 times
  • attend 1:1 coaching session with Susan and follow her suggestions
  • email Susan within 30 days of the completion of the group specifically stating what you feel is not working and apply any new suggestions made by Susan

Disclaimer

I am not a therapist, psychologist, or nutritionist. Please be aware that in the state of Georgia, one must be licensed to provide a diagnosis, practice therapy, or set goals around nutrition. Therefore, I will not provide therapy, counseling, or diagnostic services. My clients should always consult a licensed professional for those services listed above. If you are under the care of any other professional, you agree to complete THIS FORM.

Consult your current professionals

You understand that if you are under the care of or begin the care of a therapist or other licensed professional, you acknowledge and agree to accept all responsibility for reviewing coaching suggestions with a licensed professional before following said suggestions. Further, you agree to complete THIS FORM for each provider you are currently seeing.

Inherent Risks & Responsibility

As with any program, there may exist inherent risks that may be relative to the state of health, awareness, care, and skill with which you conduct yourself. You agree that it is your responsibility to inquire about any recommendations with which you are not familiar and provide any information which may limit your participation.

Results & Changes

Results and changes for yourself or your family may vary depending on medical conditions, medications, family systems, and accuracy in following suggested guidelines.

4) Procedure

The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. The Coach will initiate all scheduled calls and will call the Client at the number provided on the appointment form for all scheduled meetings. If the Client will be at any other number for a scheduled call, Client will notify the Coach prior to the scheduled appointment time.

Video Conferencing is an option for us to conduct remote sessions over the internet where we not only can speak to one another, but we may also see each other on a screen. I utilize Zoom. If we choose to utilize this technology, I will give you detailed directions regarding how to log-in securely. You are responsible for initiating the connection with me at the time of your appointment. 

I strongly suggest that you only communicate through a computer or device that you know is safe (e.g., has a firewall, anti-virus software installed, is password protected, not accessing the internet through a public wireless network, etc.).

It is the client's responsibility to communicate only through devices that are secure as described above.The client must choose a secure location to interact with technology-assisted media and to be aware that family, friends, employers, co-workers, strangers, and hackers could either overhear your communications or have access to the technology that you are interacting with. 

  1. Your sessions must be scheduled within 7 months of Purchase, or it is forfeited.
  2. If you do not attend the scheduled session and times, your session is forfeited.
  3. If you must cancel or reschedule, you must do so at least 1 day in advance, or your session will be forfeited.
  4. Sessions must be private and without distractions. The coach has the right to end the session if the setting is not appropriate for coaching and the session may be forfeited.
  5. If you cancel, no-show, or must reschedule, the process and policies will be repeated.

Discuss with Your Doctor/Medications

As your general behavior and wellness may change with modifications in parenting, nutrition, and/or lifestyle, physician-prescribed medications may require modification. It is your responsibility to discuss this with your physician. Never reduce or eliminate physician-prescribed medications without the direction of your physician or medical care provider. Complete THIS FORM so that I may contact your child's health care provider. 

Privacy

Your personal and health information will remain confidential and will not be shared without your consent.

Right to Refuse Services

Susan L Morley reserves the right to refuse services to any individual.

Acknowledgment & Consent to Receive Services:

I have read and understand the above disclosure about any services, including free tips and advice, offered by Susan L Morley. I understand that Susan L Morley is not a licensed therapist and that coaching services are not licensed by the state, medically authorized, or sponsored by any licensing bodies. I understand it is my responsibility to maintain a relationship for myself/my child with a medical doctor or a licensed health provider. I have consented to use the services offered by Susan L Morley, and agree to be personally responsible for any fees in connection with services provided to me.

By continuing, you agree to the above terms and conditions.